Contact us
Our team is committed to fast, friendly and knowledgeable support for every user. Whether you're new to automated trading or already managing a larger portfolio, we're ready to answer your questions, talk you through the platform's features and help resolve any issue, day or night.
Fill in the contact form below and tell us what you need help with. A member of our support team will review your request and respond as quickly as possible, usually within one business hour. We're glad to help you get the most out of your trading.
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Office
[AU ADDRESS], Sydney NSW, Australia
Office hours: Mon-Fri 9:00-17:30 AEST (excluding weekends and public holidays)
Support line hours: Monday to Friday, 9:00-17:30 AEST (excluding public holidays), typical response time usually under 5 minutes
Client Support & Compliance handles account setup, deposits and withdrawals, platform how-tos and general questions.