Cryptocurrencies

What cryptocurrencies are

Unlike a company share, a crypto asset generally doesn't represent ownership of a business or entitle you to a share of profits. Its value comes primarily from what buyers and sellers are willing to pay for it, shaped by factors like adoption, utility, scarcity and market sentiment — a genuinely different valuation logic from traditional equities.

Cryptocurrencies are digital assets recorded on a blockchain, a shared ledger maintained across a network of computers rather than a single bank. Like any traded asset, price is set by supply and demand, and it can move quickly in either direction. If you're new to the space, our Crypto basics page covers the fundamentals in more depth.

Prices are typically quoted against a fiat currency such as the Australian dollar or US dollar, or against another crypto asset, and can be tracked in close to real time on the dashboard.

Why clients are interested in crypto

Interest has also grown simply because access has become easier — buying, holding and tracking crypto assets no longer requires the technical background it once did, which has opened the space to a much broader range of everyday investors.

Crypto markets trade 24/7, unlike traditional stock exchanges with fixed hours, and trading volumes across major assets have grown substantially in recent years. For clients already holding traditional assets, crypto can add diversification to a portfolio. And because prices move continuously, AI-driven analysis is particularly well suited here — a human simply cannot watch a market that never sleeps.

For clients who already hold traditional investments, crypto exposure sits in a different risk and return profile entirely, which is part of why some choose to hold a modest allocation alongside more conventional assets rather than instead of them.

Cryptocurrencies tracked by the platform

Coverage is reviewed periodically and can expand as market conditions and client demand change. If an asset you're interested in isn't currently tracked, ask your account manager — client interest is one of the factors we consider when reviewing coverage.

How AI analyses the market

Because crypto assets can behave quite independently of one another even within the same broad market trend, the engine evaluates each tracked asset on its own terms rather than assuming they'll all move together.

The engine continuously processes price, trading volume, volatility and short-term trend data across tracked assets, looking for statistically meaningful patterns rather than acting on a single data point. This runs at a scale and speed no manual process can match, though — as with any market analysis — it identifies probabilities, not certainties, and does not guarantee results.

This includes comparing an asset's current behaviour against its own recent history, not just against the wider market, since different assets can behave quite differently even during the same broad market conditions.

Who this is for

If your main hesitation about crypto has been the idea of needing to watch it constantly, that's precisely the gap this service is designed to close.

This service suits both people new to crypto who want a structured, guided way in, and more experienced traders who'd rather have continuous monitoring handled for them while they focus on higher-level decisions like allocation and risk level.

Both groups benefit from the same underlying monitoring; what differs is how much manual adjustment they tend to make to the default strategy settings once they're comfortable with the platform.

How to get started

Trading around the clock

Because crypto markets never close, the AI engine's continuous operation matters more here than almost anywhere else on the platform. A meaningful move can happen at any hour, including overnight in Australia, and the system doesn't need to wait for a market open to respond to it. This is one of the more concrete, practical differences between an automated approach and manual trading for crypto specifically — a manual trader inevitably misses overnight activity, while the platform keeps working regardless of the hour.

That said, continuous operation is not the same as continuous profit. Overnight moves can go against a position just as easily as in its favour, and the volatility circuit breaker exists precisely because round-the-clock markets can occasionally move faster than any system, automated or manual, can safely react to.

Keeping track of your crypto activity

Every trade, deposit and withdrawal involving crypto assets is logged in your account history with a timestamp and the relevant asset and amount. This gives you a clear record for your own purposes, separate from any exchange-side records, and it's the same audit trail referenced on our Security page.

FAQ

Do I need to understand blockchain to use this service?

No, though our Crypto basics page is a good starting point if you're curious.

Which cryptocurrencies can I trade?

The assets listed in the table above; your account manager can confirm current coverage.

Are these trades automated?

Yes, within the risk parameters and asset scope you set, which you can adjust at any time.

How volatile is crypto compared to stocks?

Crypto assets are generally more volatile, meaning larger and faster price swings in both directions.

How do withdrawals work?

The same as elsewhere on the platform — request from your dashboard; see our Deposit & withdrawal methods page for timelines.

Who can help if I have questions?

Your personal account manager, by phone or email during support hours.

Can I lose my full deposit?

Yes — crypto trading carries real risk of loss. Read our Risk disclosure page before you deposit.

Managing risk in a 24/7 market

If you're coming from traditional markets with fixed hours, this is probably the single biggest adjustment: there's no closing bell that pauses your exposure, so risk settings do more of that work here than in a market that closes each evening.

Because crypto trades continuously, risk settings matter more here than in markets with fixed hours — there's no overnight close to pause exposure automatically. Your strategy's risk level controls how much of your balance is allocated per position and how the system responds to sudden volatility, and it's worth reviewing this setting specifically if you're new to crypto rather than carrying over settings built for a different asset class.

The platform's volatility circuit breaker is particularly relevant for crypto given how quickly conditions can shift; it's designed to pause trading activity during unusually extreme moves, though as with any safeguard, it reduces certain risks without removing them entirely.

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